Bristol airport

birmingham-photosBristol Airport, is England’s 3rd largest regional airport and the 5th busiest in the UK outside of London.  The airport is located at Lulsgate Bottom in North Somerset and is just 8 miles southwest of Bristol city centre. Bristol airport handles over 6.7 million passengers per year and was awarded the most punctual airport in the UK in 2015. Flights operate to 117 destinations across 30 countries, including 17 capital cities. 

At Bristol Airport we’re committed to delivering on our brand promise ‘Amazing Journeys start here’. This means working together to provide the highest levels of customer service and a fantastic airport experience for all our passengers.

We are continually developing our airport, with the aim to provide more choice, better facilities and greater value for our customers, while always keeping true to what we do best – making the journey convenient, easy and enjoyable.  It is also our role to deliver services that meet our region’s needs and help drive its prosperity and ensure its success. We also ensure development is done in a sustainable way, respectful of the local community and the environment.

Development of passenger facilities to cater for increased demand continues, with work underway on a £24 million west terminal extension which will transform the security search process for passengers when completed later this year, as well as creating an enlarged baggage reclaim area, customs facilities and meet and greet area. Work has also commenced on the construction of a 201-room Hampton by Hilton hotel set to be completed this winter. This follows the opening of an £8.6 million extension to the departure lounge in July 2015, featuring new shops, food and drink outlets, a distinctive outdoor terrace, second executive lounge and hundreds of additional seats.

Beyond the Airport boundary, the completion of the South Bristol Link (SBL) will enhance access to the Airport from the north, east and west. The SBL forms part of the MetroBus network of rapid transit routes in the West of England, to which Bristol Airport is contributing more than £4.7 million towards the cost of construction as part of planning permission for development to handle up to 10 million passengers per annum.

Every departing passenger enters the World Duty Free 'walk through' store which enables all our staff to demonstrate outstanding  customer service skills,.  After a full induction programme you will be able to share and demonstrate your extensive product knowledge promoting key market leading brands within Beauty - Chanel, Clarins, Estee Lauder, Benefit, a wide range of designer fragrances. You will also sell luxury watch, jewellery and sunglass ranges from Diesel, Superdry, Ray ban, Oakley and Pandora, alongside a wide range of whiskies, champagnes, wines, spirits and tobacco. Finally we also have a wide range of toys, souvenirs and confectionery ranges including local product within our 'Best of the West' range. 

Our biggest asset within our business is our team. You will have the pleasure of being part of this team which consists of 80 staff made up largely from WDF and Beauty brands with a mix of full / part time staff.  The Bristol store has in the recent years won UK Medium Store/Terminal of the Year, is a Store Standards winner and we have many commendations for service delivery, being successful in everything we do. 

In the past 5 years we have grown the annual turnover from £10.2m to £15.0m which reaffirms that both the right people, supported with the right product helps deliver sales and profit growth.


We provide employees with ongoing opportunities and incentives to learn, develop and grow in the world’s leading travel retail company. We like our employees to be involved, and we have high employee engagement. Some of our teams have been working together for more than 20 years.