Thanks to an amazing group of talented team members, World Duty Free (WDF) is the market leader in UK airport retail. As part of Dufry, we have over 2,200 shops in 63 countries employing 31,000 staff servicing the shopping needs of 100s of millions of passengers.
World Duty Free (WDF) offers retail team members the opportunity to promote, advise on and sell the full range of airport tax and duty free products including fragrance & cosmetics, champagne, wines & spirits, tobacco, food &, confectionary, travel essentials & fashion accessories as well as gifts & souvenirs.
You’ll need to be flexible as you could be based in the main terminal store, in one of our speciality outlets, or at one of our ‘express’ satellite stores located at departure gates and arrivals halls to cater for last minute purchases.
It’s a unique retail environment and one where you are guaranteed that no two days will be the same. You should love the airport environment – as part of getting to work means you have to go through security to get to work every day!
Having a passion for travel and enjoying the buzz of an airport will help you to really understand the customer experience and deliver the exceptional service that WDF excels at.
You’ll also need to be happy working shifts – as flights don’t just take off and arrive within a normal working day. Our shops are open for 365 days a year and in many we trade 24 hours a day.
Our standard shift pattern is working 4 days on, 2 days off, although other shift patterns are utilised in some locations. A full time 8 hour day shift will range across the hours of 4am to midnight so early starts and late finishes are likely. Our part time shifts are generally first thing in the morning or late in the evening. In some airports we need team members to work a night shift for which they earn a premium rate.
Are you interested and excited by the possibility of working at World Duty Free? Click the "view all jobs" link below to see what retail opportunities we currently have available.