Thanks to an amazing group of talented team members, World Duty Free (WDF) is the market leader in UK airport retail. As part of Dufry, we have over 2,200 shops in 63 countries employing 31,000 staff servicing the shopping needs of 100s of millions of passengers.
At World Duty Free we have developed a range of benefits to help you make savings, celebrate achievements, offer you support and much more!
Below is a brief summary of all benefits currently offered within the UK. Some may be subject to eligibility criteria. For more information, speak to a member of the WDF resourcing team.
All permanent WDF employees are eligible for one of the Company’s bonus schemes subject to the
scheme rules. Currently we operate an annual bonus scheme as well as a monthly team incentive scheme.
Employee Assistance Programme
WDF provides support to our teams through an Employee Assistance Programme (EAP). This service provides confidential advice on a range of issues including family matters, relationships, financial worries, legal matters, bereavement, stress and housing issues. The service is free of charge and is available for you and your immediate family. If you wish to use the facility there is a website and a Freephone helpline which is available 24 hours a day, 365 days a year.
Emporium (Staff Purchase Scheme)
The staff purchase scheme allows you to buy a wide range of products at substantial discount. We also operate a Christmas Savings Club which gives you the opportunity to save throughout the year for Christmas purchases on Emporium
If you are a VDU (Visual Display User) you can claim back the cost of eye tests through expenses. If you need to wear glasses or lenses solely to correct vision for using a VDU the company will pay £75 towards your costs. You will need a letter from your optician to confirm this. For clarity on what roles are classed as VDU users please see your Line Manager or HR Team.
Free Travel Zones and Travel Card Discounts
A number of locations have free or discounted public transport travel for those with Airport ID Passes.
Give As You Earn
This scheme is a tax effective way of donating to charities of your choice. You can choose how much you would like to donate and each month and WDF will also contribute an additional 10% of your chosen amount each month.
Health Cash Plan
The Health Cash Plan provides cash payments to assist with a wide range of healthcare costs. As a WDF employee you will have a choice of premiums which are not available to the general public.
Your annual leave or holiday entitlement will depend on your shift pattern and grade and will increase after 3 years and 5 years service with the business.
Life assurance cover provides your dependants with a lump sum benefit in the event of your death whilst employed by WDF.
Long Service Recognition
Long service awards are one of the ways we use to say thank you for your loyalty. We recognise those individuals who have achieved 5, 10, 15, 20, 25, 30 and 35 years’ service.
As a WDF employee you are eligible for O2 Open, this scheme offers up to 25% off an airtime plan when you buy a new phone or tablet from O2.
Parking at work
Car parking whilst at work is provided at most of our UK locations. Arrangements vary from location to location.
You will be eligible to participate in the WDF Group Personal Pension Plan (“GPPP”) when you join the business. This is operated in line with the Government's auto-enrolment guidelines although you can choose to increase your contributions, opt in if you aren’t eligible or opt out if you do not want to contribute to this pension scheme.
Refer a Friend
If you recommend someone for a vacancy and they are placed successfully and complete the required qualifying period then we will reward you with Emporium vouchers
Ride to Work Scheme
This scheme allows tax savings on the purchase of a bike and associated equipment.
WDF have agreed a corporate rate with Rush Hair Salons which gives employees a 25% discount off their service bill.
Season Ticket Loans
WDF offer a facility for individuals who purchase season tickets to do this via a season ticket loan which is then paid back over 10 months via a deduction from your salary.
Staff Airside and Landside Shopping
Staff shopping is available at most locations giving you the opportunity to enjoy discounts, usually tax free prices, at various retail outlets.
Staff Shops and Event Sales
WDF operates two staff shops located in Runnymede CDC and Manchester Airport which sell goods at discounted rates. Throughout the year event sales are run within our locations which are open to employees, airport staff and often to the public as well.
A Tastecard membership gives you great deals at thousands of participating restaurants as well as access to Tastecard+ which provides discount offers on hotels, days out and entertainment.
From time to time we may authorise for a tester sale to take place within a location. This means that part used fragrance testers can be sold to staff at a discounted rate with the funds raised going to charity.
As an employee of an airport retailer you can benefit from offers within the travel sector. Touchdown offers numerous deals for flights, hotels, cruises and holiday extras.
This website provides discount codes and offers on a wide range of products and services including, health, finance, motoring, shopping, travel and entertainment.
100% Attendance Days
If you achieve 100% attendance during the holiday year (1st April – 31st March) we recognise your contribution with an additional 1 day annual leave to be taken in the following year, ideally on your birthday.